What services are offered through Lifeline?

When you call Lifeline you can speak to a qualified and experienced counsellor who will listen to you and give you the help and support you need, in confidence.

Follow-up support services for people of all ages are also available through Lifeline. A Lifeline counsellor will help you to identify what type of support will meet your individual needs. This may include helping you to get support or services from a GP, health visitor, social worker, psychiatrist, youth worker, teacher, clergy, family, friends or the emergency services.

Counselling

Counselling provides a regular time to discuss the problems you have in detail with a counsellor. Your counsellor will help you find solutions or options to help you move forward and with what is happening in your life. It's often a relief to talk openly to someone you don't know about your problems in confidence.

Complementary therapy

Complementary therapies that can be provided through Lifeline include reflexology and aromatherapy massage. These therapies can help to relieve stress and improve your sense of well-being. Complementary treatments received can help to relieve the physical stress barriers (such as fatigue) that may prevent people from accessing or responding effectively to counselling.

Befriending or mentoring

Befriending or mentoring can be provided as one-to-one support tailored to meet the needs of each individual Lifeline client. It is less formal than counselling and could involve getting out and about. People who have used the befriending or mentoring service tell us they have gained the confidence to seek additional support.

You can find out more about the full range of services offered by calling Lifeline on 0808 808 8000 and speaking to one of the trained counsellors.